At Wyllie Martial Arts, we respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you engage with our services.
1. Information We Collect
We may collect the following types of personal information:
• Name, contact details (email, phone number, address)
• Booking and payment information
• Emergency contact details
• Information you provide via forms, emails, phone calls, or in person
• Website usage data through cookies or analytics tools
2. How We Collect Your Information
We may collect personal information when you:
• Make an enquiry, booking, or purchase
• Register for classes, programs, or events
• Subscribe to our mailing list
• Use our website or social media pages
• Communicate with us by phone, email, or in person
3. How We Use Your Information
We may use your personal information to:
• Provide and manage our martial arts programs and services
• Process bookings and payments
• Communicate important updates, schedules, and offers (you can opt out at any time)
• Improve our programs, website, and customer experience
• Comply with legal obligations
4. Disclosure of Your Information
We may share your personal information with:
• Service providers who assist us in operating our business (e.g., payment processors, booking systems, email platforms)
• Momence, our third-party booking and scheduling platform, which manages class registrations, payments, and customer accounts. By making a booking or creating an account, your personal information will be stored and processed by Momence in accordance with their Privacy Policy, which may involve overseas data storage. You can view their Privacy Policy here: https://www.momence.com/privacy
• Legal or regulatory authorities when required by law
• We will never sell or rent your personal information to third parties.
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
6. Access and Correction
You may request access to, or correction of, the personal information we hold about you by contacting us (see section 9).
7. Cookies and Analytics
Our website may use cookies and analytics tools to enhance user experience and analyse website traffic. You can manage cookie preferences through your browser.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website with the date of the update.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Wyllie Martial Arts
Email: admin@wylliema.com.au
Phone: (02) 8294 0099
Address: 94 Penshurst Street, Willoughby, 2068, NSW